GAMECHANGERS’ General Terms and Conditions (hereinafter: Terms) define the procedure for ordering, paying and delivering products (diet plans) on our website and web shop.

The seller is GAMECHANGERS, obrt za trgovinu, vl. Dario Skoko, Zagreb, Mikulići 114.

The buyer of Services is a website and web shop visitor who selects at least one product, puts it in the shopping cart, pays with a credit card, transaction account, e-banking, bank transfer, post office, FINA, and sends the order to the Seller.

In the following text, the Customer may be referred to as: Client.

In the following text, the Seller may be referred to as: GAMECHANGERS.

Through the website and web store www.gamechangers.com.hr, visitors are able to purchase all products found on the GAMECHANGERS website and web store.

The transaction currency used by GAMECHANGERS’ website and web store is the Croatian Kuna (HRK) with prices shown in Euro (EUR) according to the fixed conversion rate in the transition period from HRK to EUR in the amount of 7.53450 HRK for 1.00 EUR.

GAMECHANGERS is not included in the VAT system.

You can find more information about the GAMECHANGERS shop on the Legal notice page.

(1) These Terms describe the terms and conditions of personal nutritionist Services provided by GAMECHANGERS, GAMECHANGERS’ Services, and the rights and obligations between the user of these Services (hereinafter: Client) and GAMECHANGERS .

(2) The Services of a personal nutritionist that are the subject of these Terms represent the following Services:

• nutritional counselling
• creating an individual nutrition program
• control, monitoring and support
• all other services that GAMECHANGERS performs for the Client, and for which it has a registered business object with the competent commercial court (hereinafter all together: Services)

(3) The valid regulations of the Republic of Croatia apply to relations between GAMECHANGERS and the Client that are not governed by these Terms.

(1) Ordering services is possible 24 hours a day, 7 days a week.

(2) After making your payment, it takes 1-2 business days for us to record the payment on the GAMECHANGERS account. After visible payment, the order will be delivered.

• Payment by offer, by the Client’s payment to the GAMECHANGERS’ giro account.
• HR transaction account (internet banking/post office/bank/FINA).
• Cash payment according to the offer, by the Client’s payment to the GAMECHANGERS’ giro account.

(1) The prices of the Services and their description are determined by the contractual relationship for each individual client.

(2) The website and web store www.gamechangers.com.hr issues an electronic invoice to the Client for the ordered Services once or in the number of agreed installments, with a specification of the Services and an indication of the due date by which the Client is obliged to settle the invoice.

(3) The website and web store www.gamechangers.com.hr delivers all invoices to the client by e-mail. Complaints regarding the invoice must be submitted to GAMECHANGERS within 3 days of receipt of the invoice. Otherwise, the Client will be deemed to accept the invoice.

(1) The moment the Client accepts the offer of Services, a contractual relationship is created. In the content of the offer, it is always stated that these Terms will be an integral part of the contractual relationship. In case of inconsistency between the provisions of the offer and these Terms, the provisions of the offer will prevail, followed by the provisions of these Terms.

(2) After accepting the offer, GAMECHANGERS is obliged to provide an appointment for an initial telephone consultation or online communication (e-mail, SMS, video call, etc.) for the purpose of collecting information about eating habits, preferences, possible medical contraindications and food allergies, and other data necessary for creating a nutrition program.

(3) The client receives access to his individualized nutrition program, as well as other tools within the contracted Service, by e-mail within a reasonable period of time.

(4) During the duration of the agreed cooperation, the Client’s progress is monitored at least on a weekly basis through recording of measurements by the Client and mutual communication.

(5) The website and web store www.gamechangers.com.hr provides Services to the Client in accordance with the provisions of the applicable regulations in the Republic of Croatia, i.e. in accordance with the obligations from the contractual relationship. GAMECHANGERS undertakes to perform all Services in a professional, professional and timely manner.

(1) GAMECHANGERS provides the Services of creating an individual diet plan for the Client, but is not obliged to have insight into the client’s state of health.

(2) GAMECHANGERS programmes are recommended for adults and people without serious health problems, i.e. the Client is recommended to consult with a doctor of general practice or another specialized person in the field of medicine before applying to a programme, if there are indications or a diagnosis of a disease.

(3) GAMECHANGERS will carry out guidance and programme creation consciously and professionally, and will make every effort to achieve certain goals for each Client. But the results of the programmes created by GAMECHANGERS are individual, and are influenced by various factors such as gender, age, genetic predisposition, human factor, etc., and they should be considered as instructions and advice for achieving goals. In this regard, GAMECHANGERS does not guarantee the results and cannot be responsible for possible dissatisfaction with the results achieved by the Client.

(1) If the Client pays for the selected programmes in instalments, the contract can be cancelled before the beginning of the next month (cycle), no later than 5 days before the due date of the next payment, and then he is not obliged to continue paying for the other months.

(2) If the Client pays for the selected program once, GAMECHANGERS has no obligation to refund the money if the Client abandons the programme, and the plans will continue to be created and sent to the Client (unless the Client expressly requests the cessation of sending them).

(1) All disputes that may arise regarding the interpretation, application or execution of these Terms shall be resolved by GAMECHANGERS and the Client amicably. If the contracting parties fail to resolve disputes peacefully, they agree to the jurisdiction of the Municipal Court in Zagreb (for natural persons) or the Commercial Court in Zagreb (for legal persons), i.e. they agree that disputes can also be resolved by arbitration upon mutual consent of the contracting parties.

GAMECHANGERS takes care of the protection and confidentiality of the personal data of programme participants and website visitors, therefore the privacy policy and cookie policy we apply are aligned with the General Data Protection Regulation in force in the European Union.

More information about GAMECHANGERS’ privacy policy can be found on the Privacy policy page.

More information about GAMECHANGERS’ cookie policy can be found on the Cookie policy page.